Terms and Conditions

Terms and Conditions 2016/17

Forever Bristol Membership Terms and Conditions

Your Forever Bristol Membership is active from the moment you purchase and will expire 12 months thereafter. If you are a Season Card Holder you already have Forever Bristol member benefits and therefore cannot be both.

Membership card replacement

If your membership card is lost, stolen, defaced, damage or destroyed a replacement membership card may be obtained by the member upon payment of a non-refundable administration fee of £10. To gain a replacement card please contact the Memberships Team on 0117 963 0600 or e-mail hello-memberships@bristol-sport.co.uk

Match Ticket benefits

Your Forever Bristol Membership will entitle you to:

  • £5 off Bristol City Football and Bristol Rugby home league matchday tickets.
  • Discounted Bristol City Women’s Football, Bristol Flyers Basketball and Bristol Jets Badminton home league tickets.
  • Third tier priority to Bristol City away and cup matches/Bristol Rugby cup matches.

Purchasing tickets

Your Forever Bristol Membership will entitle you to one ticket per membership. As a member, you will be able to purchase your ticket online via tickets.bristol-sport.co.uk prior to phone sales through our Supporter Services team on 0117 963 0600. All match tickets are subject to availability. Member ticket discount can only be applied to tickets bought in advance of matchday.

Online ticket purchasing

Your tickets can be purchased online when signing into the Bristol Sport tickets website with your unique Supporter ID number (displayed on your membership card) and password (your lower case postcode without a space e.g. bs32ej unless you have previously changed this on your account). To gain your discount you will need to select the member price e.g. Member Adult. If purchasing multiple tickets online please ensure you assign the ticket to each member.

Membership card

Your ticket will be loaded to your membership card when selecting ‘load to card’. Please make a note of your seat details to bring with you on matchday. Other ticket delivery methods are available on request.

Membership discounts

To receive your five percent discount you must present your Forever Bristol membership card. Discount available at:

  • Ashton Gate Stadium Bristol Sport Store
  • Sports Bar and Grill
  • Coffee Shop
  • Concession Outlets