Casual Matchday Retail Operative

We have exciting new opportunities to join our retail team at Ashton Gate as a Casual Matchday Retail Operative.

The successful candidates will support the full time retail team with the management and sale of all products in the Ashton Gate Store.

Successful candidates will be responsible for ensuring that all customers receive the best customer service levels and have an amazing experience in our store at Ashton Gate.

Salary: £7.38 - £7.83 (age dependent)

About Ashton Gate:

Working for Ashton Gate Stadium means you are part of a unique sports and entertainment business.

The 27,000-seater stadium is the beating heart of professional sport in Bristol. Home to Championship side Bristol City FC; Premiership Rugby team the Bristol Bears and Bristol Sport; it is also the largest conference and events centre in the South West hosting many of the biggest and most prestigious business conferences and gala dinners in the region.

Ashton Gate forms part of Stephen Lansdown’s sporting group of companies which includes Bristol Sport; Bristol City; Bristol Bears; Bristol Flyers Basketball and each of their respective community charities which are all based at Ashton Gate. Bristol Sport was founded in 2012 to inspire sport in Bristol and beyond.

Our People:

At Ashton Gate, we are OneTeam. We take pride in working together to deliver the best stadium experience possible.

Community, honesty and integrity sits at the heart of everything we do and we are always looking to challenge ourselves, share best practice and act with humour and humility.

Our Ideal Candidate:

We are looking for a presentable, personable, highly organised and passionate individual to join our growing and progressive team. The successful candidate will play a key role in ensuring that our customers can find and purchase our products whilst receiving a great customer experience. Successful candidates must be able to work weekends.

Your contribution to the team includes

  • Outstanding face to face Customer Service.
  • Driving Store Standards.
  • Cash Handling.
  • Taking every opportunity to drive sales.
  • Assisting with deliveries and processes.
  • Assist in the retail e-commerce delivery.

What you need to be successful:

  • Good numeracy skills.
  • Be proactive, motivated, and able to work on your own initiative.
  • Excellent communication skills.
  • Be able to work as a part of a team.
  • Be 16+ (in compliance with National Labour Laws). 


  • Previous experience in retail.

Please note that due to the high volume of applications we receive; only those successfully shortlisted for the role will be personally contacted.

If you would like to get involved and join the Ashton Gate team please email a cover letter & CV to  with the title of the role in the subject header.

Closing date for applications 19th September 2018. 

Equality Statement:

The successful candidates must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation or harassment of any description and to promote positive working relationships between all internal and external stakeholders.