How do I find out when games go on-sale? 

The best way to check out when games go on-sale is to visit the official clubs website and social media. This will also outline all sales periods and when bookings can be made.

I’ve been asked for my Supporter ID number how do I find this out? 

Your Supporter ID number is placed on your Lansdown Club Membership card and your password will be your company postcode all in lower case with no space in between. If you don’t have your card please contact the Supporter Services team who will be happy to help.

I am a Lansdown Club Ticket Member. How can claim the tickets?

Please select the game you’d like to attend. These tickets can be organised as soon as the game goes on-sale. To book your allocated tickets please contact bridget.caple@ashtongate.co.uk with your company name and ticket request. We will get back to you with availability for that game and book your tickets and any additional tickets you require, subject to availability.

I would like to upgrade my tickets to hospitality how do I do this?

When booking your tickets please notify bridget.caple@ashtongate.co.uk or call 0117 963 0654 and state you would like to upgrade your tickets for the selected match. Prices are indicated  below and more information on the packages can be discussed by contacting bridget.caple@ashtongate.co.uk or hospitality@ashtongate.co.uk and stating you’re a Lansdown Club Member.

All prices exclude VAT.

How do I login online to purchase my discounted tickets?

To login under your company record online please use the Supporter ID number on your membership card and your company’s lower case postcode with no gaps.

If you don’t know this number or you would like to set up your own personal record to book tickets this is no problem. Please create an account online with all of your details; you will be issued a Supporter ID number and can go through the booking process. When your tickets are in the basket please enter your Lansdown Club discount code to reduce your ticket value to up to 50%.

My employees would like to purchase discounted group rate tickets for a home league game/s how can they do this?

Great, group rate tickets are made available in the general sales period. Tickets can be purchased using an exclusive discount code that appears in your monthly Lansdown newsletter. To book your seats for the game this can be done by visiting the Bristol Sport website or calling our Supporter Services team on 0117 963 0600 option 1 for ticketing and quoting the Lansdown Club code.

Where can I sit in the stadium with my discounted group rate tickets? 

Group rate discount applies in the Family, South, Dolman Wings E28/29 and West Wings W11/W12/W16/W17/W1/W2/W3/W7/W8/W9 at Ashton Gate Stadium and standard and courtside seating areas at SGS Arena. Please note prices may vary per stand and on the category of game.

Is there a limit on the number of discounted tickets I can book for a game? 

No, by using your code you’re able to book any number of tickets for the games subject to availability.  

What shall I do if I haven’t received my Lansdown Club discounted tickets code?